Terms of Service | Sydney Mobile Car Inspections

Last updated: 15 July 2026

Welcome

This website and its subdomains (the Site) are operated by Rasesh Koirala, advertising and trading as Sydney Mobile Car Inspections, ABN 99 683 699 605 ("Sydney Mobile Car Inspections", "we", "us" or "our"). These Inspection Service Terms (the Terms) govern the basis on which we arrange and provide car inspection services to you (the Customer, "you" or "your").

By booking an inspection with us - whether by phone or through an enquiry on the Site - you confirm that you have read, understood and agree to these Terms. If you are booking on behalf of another person or business, you agree to these Terms for yourself and for them. If you do not agree, please do not book.

1. About these Terms

These Terms, together with any quotation or booking confirmation we give you, form the agreement between you and us for each inspection (the Agreement).
We may update these Terms from time to time by publishing the updated version on the Site. Any change applies only to bookings made on or after the date it is published, and does not affect rights or obligations already accrued. We recommend you check this page before each booking.
Defined terms used in these Terms have the meaning given in clause 16 (Definitions).

2. How our service works

We are a referral service, not a mechanic. Sydney Mobile Car Inspections does not carry out vehicle inspections. We maintain a network of independent local mechanics (each an Inspector), and we introduce you to the Inspector or Inspectors who cover the area the vehicle is in.
What we do. We take your request, check it is within our service area, and pass your contact and vehicle details to one or more Inspectors in our network. We check each Inspector's ABN and motor vehicle repairer licence before they join the network, and we set out the standard of inspection we expect of them.
What the Inspector does. The Inspector contacts you directly, quotes their own price, agrees a time with you, carries out the inspection, and reports their findings to you. The agreement for the inspection itself is between you and the Inspector, not between you and us.
No obligation. Requesting a quote costs you nothing and does not commit you to proceeding with any Inspector.
An inspection is an independent assessment of a vehicle's condition for a prospective buyer. It is not a sale, a finance product, an insurance product, or a registration or roadworthy service.

3. Scope of inspections and packages

Inspections carried out by Inspectors in our network are visual and/or non-mechanical. The Inspector does not dismantle the vehicle or remove any parts or components, and does not raise the vehicle other than as set out in clause 6. There are two levels of inspection you can ask for:

Standard Inspection. A full visual and system check, a road test, and a call with the Inspector afterwards to talk you through what was found. No written report is provided at this level.
Comprehensive Inspection. Everything in the Standard Inspection, plus a written report with photos (the Report) that you can keep and use to negotiate.
What each Inspector offers may vary. Inspectors are independent businesses. What is included, and any extras such as attending with them or a pick-up, is a matter between you and the Inspector and will be confirmed in their quote.

Each inspection is subject to the exclusions in clause 10. EV, hybrid, luxury, classic, performance and exotic vehicles usually take longer and are generally quoted higher. An inspection is not a recommendation to buy or not to buy, and is not a roadworthy certificate.

4. Service area and travel fees

The Inspectors are based across Western Sydney and cover seven local government areas: Hawkesbury, Blacktown, Penrith, The Hills, Parramatta, Cumberland and Fairfield. Standard pricing includes travel within these areas. Locations outside our service area may attract an additional travel surcharge, quoted and agreed before the booking is confirmed.
Inspections requested outside these areas (for example, the Central Coast, Blue Mountains, Wollongong or the Hunter) may attract an additional travel fee, depending on the Inspector's location relative to the vehicle. Any travel fee will be quoted and agreed with you before the booking is confirmed.
We may decline an inspection in any location where, in our reasonable opinion, it cannot be carried out safely or practically.

5. Booking and contact

To book, give us the suburb the car is in, the make and model, and your preferred time, by phone or via an enquiry. We or ythe Inspector will then contact the person nominated in your booking to arrange a time and confirm the vehicle's location.
Inspections are booked into one of three time windows - 8am to 12pm, 12pm to 4pm, or 4pm to 8pm - and we confirm the window with you when we take the booking.Urgent and after-hours inspections can usually be arranged. Standard bookings are made with more than 48 hours' notice within standard hours.Classic, luxury and exotic cars are matched with a specialist, and the quote reflects that.
On the day. Ythe Inspector calls the seller or your nominated contact about 20 minutes before arrival. If they cannot be reached and the message is not answered, we tell you straight away. On arrival ythe Inspector calls and texts again, waits up to 15 minutes, and makes one further call before we agree the next steps with you. We do not force access to a vehicle and will always confirm how to proceed with you.
We only contact Australian telephone numbers and cannot call international numbers.
Your booking is confirmed only once we confirm it with you over the phone. Preferred dates and times are requests; confirmed times are subject to Inspector availability.

6. Requirements for the inspection

Before ythe Inspector attends, the vehicle must:

be on a hard, level surface;
be in a safe and legal location to inspect;
have reasonable walking space around its full perimeter; and
be accessible, unlocked and available at the agreed time.

If these requirements are not met: you are entitled to a full refund if you give us at least 24 hours' notice that they cannot be met; otherwise we may proceed but reasonably reduce the scope of the inspection to avoid health or safety risks (for example, a vehicle that is not on a level surface may not be safely jacked).

Road test. Where a road test is included, you must ensure the vehicle has enough fuel or charge to complete it. We will not road test a vehicle that, in our reasonable opinion, is not in a roadworthy condition or is not registered. Vehicles are road tested only to the speed limit of the local area.

Matters outside our control. To the extent permitted by law, we are not liable for any delay or failure to carry out an inspection caused by events outside our reasonable control (for example, extreme weather or the vehicle being unavailable). In those cases we will seek to reschedule to a mutually convenient time.

7. Fees, payment and variations

Our referral is free to you. We do not charge you a fee for introducing you to an Inspector.
The Inspector sets the price. Each Inspector is an independent business and quotes their own fee, including any travel, urgency, after-hours or specialist-vehicle component. Any figure we mention before you speak to an Inspector is indicative only.
You pay the Inspector. Payment terms, methods, deposits and invoicing are agreed directly between you and the Inspector. We do not collect payment for inspections and we do not hold your funds.
Variations. If the vehicle turns out to be a different class, or is somewhere other than the address given, the Inspector may need to revise their quote. They will explain why and seek your agreement before proceeding.
Unless stated otherwise, all amounts quoted are in Australian dollars and inclusive of GST.

8. Rescheduling, cancellations and refunds

Arrangements are with the Inspector. Because your agreement for the inspection is with the Inspector, rescheduling, cancellation terms and any refund are a matter between you and them. Ask the Inspector for their terms before you confirm.
Changing your mind about a referral. You may tell us at any time that you no longer want to be contacted about a request, and we will stop passing your details on. Contact us at [email protected].
If nobody can take the job. If no Inspector in the network covers the area or is available, we will tell you. We cannot guarantee that an Inspector will accept any particular request.
Nothing in this clause limits any refund or remedy you are entitled to under the Australian Consumer Law, whether against us or against the Inspector.

9. The Report and verbal summary

The Comprehensive Inspection includes a written Report (which may include photos). The following applies to the Report, and to the verbal summary given on the Standard Inspection call:

Subject to applicable law and clause 11, we do not warrant or guarantee the nature, reliability, accuracy or completeness of any information in the Report or summary, or its fitness for any particular purpose.
The Report and summary are not a recommendation to purchase or not to purchase. The decision to buy is yours, having regard to your own circumstances, investigations and enquiries.
They reflect the vehicle's condition as observed at the time of inspection only. You should consider the age and condition of the vehicle in that context, and inspect the vehicle again at the time of sale.
The Inspector uses accepted methods of fault detection, but these may not identify every fault. The faults noted (if any) are not an exhaustive list of all faults with the vehicle.
As a convenience we include a independent inspection, which reports finance owing, write-off and stolen-vehicle status recorded on the Personal Property Securities Register. We provide it in good faith and do not warrant the accuracy or completeness of the register data. We do not check manufacturer recall notices, assess compliance against factory specifications, or verify odometer accuracy, and you remain responsible for any further public-record searches you consider necessary.
The Report is not a roadworthy certificate and cannot be used as one. We do not guarantee that the vehicle would pass a road authority inspection.

10. What is not inspected (excluded items)

Because every inspection is visual and non-mechanical, the following are examples of items that are not assessed:

engine cylinder compression, and internal engine, gearbox or transmission mechanics;
brake function beyond what is immediately visible, brake fluid contamination, and ABS internals;
the cause of any oil or fluid leak, and the remaining life of clutches, exhausts or timing/drive belts;
vehicle electronics and computer systems, and driver-assistance technologies (lane keeping, adaptive cruise, blind-spot or collision-avoidance systems);
air-conditioning efficiency, the age of tyres, and the condition of high-voltage hybrid or electric drive batteries (a 12V start battery check is included);
recall status, factory-specification compliance, and the standard to which any prior repairs or servicing were completed.

This list is illustrative, not exhaustive. If a particular item matters to you, please raise it before booking so we can tell you whether it is within scope.

11. Liability

Non-excludable rights. These Terms do not exclude, restrict or modify any right or remedy you have under a law that cannot be excluded, including the Australian Consumer Law (ACL). Where we are liable for a failure to comply with a consumer guarantee that cannot be excluded (other than a guarantee implied by law that cannot be limited), our liability is limited, at our option, to resupplying the inspection service or paying the cost of having it resupplied.

To the maximum extent permitted by law:

all implied guarantees and warranties relating to our inspection services (other than the non-excludable rights above) are excluded;
our total liability arising under or relating to these Terms will not exceed the greater of (i) $1,000 and (ii) five times the total fees you paid us for the service giving rise to the liability;
we are not liable for loss of use, profit, revenue, business, data or anticipated savings, or for any indirect or consequential loss; and
we are not responsible for the terms of any transaction, or for resolving any dispute, between you and a seller, dealer or any other third party in relation to a vehicle inspected by an Inspector in our network.

In this clause, references to Sydney Mobile Car Inspections include the Inspectors, contractors, employees and agents. So that any claim can be assessed fairly, you must notify us of any claim for loss or damage in writing within 7 days of the inspection.

12. Your responsibilities and warranties

You must be at least 18 years old and have the legal capacity to enter into this Agreement.
You must ensure the vehicle is available at the agreed location and time, and arrange access with the seller if the vehicle is not yours.
You must give ythe Inspector any material information you have about the vehicle - for example its service history, whether it is unregistered (and why), any major repairs, or any structural or accident damage. We rely on this information and are not responsible if the inspection or Report is inaccurate because information you provided was inaccurate or incomplete.
You must treat our staff and Inspectors courteously, and the information you give us must be true and accurate.

13. Intellectual property

Where a Report is provided, it is licensed to the person named on the booking for their own use. You must not provide the Report to a third party without our prior written consent. All intellectual property rights in our services, including the Report and our checklists and templates, remain ours.

14. Privacy

We collect, hold and use personal information (such as your name, contact details and vehicle details) only to provide and improve our services, and we handle it in accordance with the Privacy Act 1988 (Cth). We do not sell your personal information.

What the enquiry form records. Along with what you type, we record the page you were on, the page you first arrived on, how you found us (for example a search engine or an ad), and the date and time. This tells us which enquiries the website is producing.
Enquiries you start but do not finish. If you enter a phone number and then leave without submitting, we keep what you had entered so we can follow up. That means we may call you about your enquiry even if you did not finish the form. If you finish the form, the partial record is deleted immediately. If you would rather we did not hold it, email us and we will remove it.
How it is stored. Enquiry records are encrypted on our server. The key needed to read them is not kept on the server, so the records cannot be read even by someone who reaches the files.
How long we keep it. Enquiry records are deleted automatically after 90 days. Unfinished enquiries are deleted sooner.
Access and removal. To ask what we hold about you, or to have it deleted, email [email protected].
Full detail. Cookies, analytics, advertising tools and your rights are set out in our Privacy Policy.

15. General

Governing law. These Terms are governed by the laws of New South Wales, Australia, and each party submits to the non-exclusive jurisdiction of the courts of that State.
Notices. Notices to us may be given by phone on 0484 954 722 or by email to [email protected].
Entire agreement. These Terms, with any quotation and booking confirmation, are the entire agreement between us and supersede earlier discussions.
Severance. If any provision is found to be unenforceable, it is severed to the minimum extent necessary and the remaining provisions continue in force.
Waiver and assignment. A failure to enforce a right is not a waiver of it. You may not assign this Agreement without our consent; we may assign or sub-contract our obligations (including to an Inspector in our network).
Survival. Clauses that by their nature should continue (including clauses 9, 11, 12 and 13) survive completion or termination of the Agreement.

16. Definitions

ACL means the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Customer means the person who books an inspection with us.
Inspector means an independent local mechanic or inspector from our network who carries out an inspection.
Report means the written report (which may include photos) provided with a Comprehensive Inspection.
Standard Inspection and Comprehensive Inspection have the meanings given in clause 3.
Site means sydneymobilecarinspections.com.au and its subdomains.

Sydney Mobile Car Inspections - Rasesh Koirala, ABN 99 683 699 605. Version: 15 July 2026.

Inspection Service Terms